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How Epic Showroom Streamlines Healthcare Operations?

How Epic Showroom Streamlines Healthcare Operations?

Find out how Epic Showroom benefits healthcare organizations by streamlining operations and improving patient care through its seamless Epic integration.

Table Of Contents

The Showroom platform from Epic Systems stands as a key driver of this industry change by acting as a unified platform for third-party tools and services that smoothly connect with Epic’s electronic health record system. The blog examines Epic Showroom’s role in enabling healthcare teams to enhance operational efficiency, while promoting innovative solutions.

 

What is Epic Showroom?

The Epic Showroom functions as a centralized platform showcasing Epic’s full range of healthcare software solutions, which feature the Epic electronic health record (EHR) system as well as various other essential modules, add-ons, and tools. It provides clinicians, IT professionals, & healthcare executives a platform to explore their Epic systems, which helps them visualize workflow optimization strategies to enhance patient care and advance operational initiatives.

Evolution from App Orchard to Integrated Marketplace

Showroom marks a major advancement in Epic’s third-party integration strategy. Launched in early 2024, it replaces Epic’s old App Market platform, previously known as Epic App Orchard. It functions as a centralized hub for healthcare organizations to discover and implement tools that support their Epic systems.

The move from Epic App Orchard to Showroom was not just a rebranding exercise but a complete reimagination of what healthcare technology ecosystems must be. Epic understood that with the industry evolving and increasing numbers of software healthcare vendors pursuing integration, something stronger and more inclusive was required. This development speaks to Epic’s dedication to driving innovation without compromising the integrity and security of healthcare data systems.

 

Exploring the Core Features of Epic Showroom for Healthcare

The Showroom features multiple unique components that provide solutions for various operational requirements in healthcare organizations:

Health Grid

The Health Grid section combines essential patient data into one single interface, which supports users in optimizing care coordination while cutting costs and also boosting collaborative efforts across multiple healthcare areas. Health Grid functions as a bridge between distinct healthcare ecosystem components, such as:

  • Convenient care (urgent care, retail clinics, telehealth networks)
  • Health systems (inpatient, outpatient, ambulatory care)
  • Post-acute care (rehabilitation, long-term care)
  • Payers (prescription benefits, health plans)
  • Specialties (cardiology, oncology, orthopedics, etc.)
  • At-home care services
  • Life sciences integration
  • Social safety net coordination

Health Grid unites isolated healthcare areas to establish efficient workflows along with a fully integrated patient management system.

Supply Shop

The Supply Shop feature delivers essential resources and staffing assistance, enabling the deployment of new features and tools. Healthcare organizations can choose between fractional staffing for short-term projects and full-time staffing for larger implementation tasks. The component resolves the widespread IT resource shortage dilemma in healthcare by enabling new integrations to be executed effectively without interrupting ongoing operations.

Connection Hub

The Connection Hub allows vendors to list their products that integrate with Epic software. This searchable database makes it easier for healthcare organizations to find specific solutions for their operational challenges. With over 1,000 vendor-created apps now live across the Epic community, including more than 200 added in the past year, the ecosystem continues to grow rapidly.

Toolbox

The Toolbox provides recommended integration practices and third-party applications that follow Epic’s standards. This ensures that all integrations maintain the highest levels of security, performance, and compatibility with the core Epic system.

 

The Operational Impact of Showroom-Ready App Integration

Epic Showroom app is a game-changer for healthcare operations, solving some of the most important pain points through its powerful features. Here’s how it helps achieve streamlined workflows:

Enhanced Integration: By bringing third-party apps and services under one roof, Showroom makes it easier to discover and integrate solutions that enhance Epic’s EHR system’s capacity to manage multiple applications. This leads to simplified operations and more unified workflow processes.

Resource Optimization: Healthcare IT teams can efficiently implement and maintain systems through critical staffing and technical support provided by The Supply Shop. The system allows resources to operate at maximum effectiveness while limiting periods of non-operation.

Leadership Continuity: The Emeritus Program supports operational stability by providing experienced leaders during transitions. This prevents disruptions to ongoing projects and maintains strategic focus.

Ecosystem Collaboration: The Health Grid facilitates seamless collaboration with external entities, such as payers and diagnostic labs. For example, providers can share data with health plans to reduce administrative burdens or access genetic test results directly within Epic workflows, enhancing precision medicine.

Innovation Access: The Workshop gives healthcare providers the opportunity to test new technologies developed together with Epic before they become widely available. Organizations maintain leadership in healthcare innovation through partnerships which minimize the need for extensive internal development efforts.

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