Fix QuickBooks Could Not Connect to Email Server Error

Similarly, one issue that might get triggered while operating an email server is the QuickBooks could not connect to email server issue.

You may realize that using or operating QuickBooks is a very easy task, but with this, it is also associated with multiple different issues or errors that usually surround this software. Similarly, one issue that might get triggered while operating an email server is the QuickBooks could not connect to email server issue. The error typically occurs when there are issues with internet connection settings. Furthermore, misconfigured email server settings, an outdated QuickBooks, insufficient admin rights, etc, are the main causes behind such an error. You may try to configure internet settings or check the mail preferences to overcome the QuickBooks couldn’t connect to the email server.

Are you troubled by QuickBooks errors, and they are stuck in the software and don’t even fade away? No worries, try these given methods, and if this also doesn’t work, don’t hesitate to reach out to our support team at 1–855–542–9309.

Primary Causes Behind QuickBooks Could not Connect to Email Server

Factors that trigger the error discussed above. Let’s have a look:

• A poor internet connection.
• Due to misconfigured email server settings.
• This occurs due to incorrect ID or password when logging in to the email.
• Due to the use of an outdated QuickBooks.
• A misconfigured Internet Explorer settings.
• Insufficient admin rights on Windows.

Recommended to read: What is error code 30159 in QuickBooks desktop?

Emerging Resolutions for QuickBooks Could not Connect to Email Server

The following are some effective solutions that can help you terminate the error discussed in the above segment. See each step carefully: 

Solution 1: Update to the latest release

1. Visit the Update to the Latest Release page.
2. Check if your product is chosen.
3. If it is not chosen.
4. Go to the Change link.
5. Select your QuickBooks product.
6. Choose the Update button.
7. This will download the update file.
8. Select Setup Automatic Updates.
9. This will tell you how to set QuickBooks to download and install the latest updates automatically.

Solution 2: Review and adjust the settings in your webmail preferences

1. Go to the QuickBooks Edit menu.
2. Select Preferences.
3. Choose Send Forms.
4. Under My Preferences.
5. Select the email account you use.
6. Select Edit.
7. Go to the Edit Email Info screen.
8. Go to the SMTP Server Details section.
9. Set the server name and port to the settings of your email provider. 
10. Check out the guide on setting up your email service in QuickBooks Desktop to find the correct SMTP servers and port numbers.

Solution 3: Reset Internet Explorer Settings to default

1. Open Internet Explorer.
2. Select the Tools menu.
3. Select Internet Options.
4. Go to the Advanced tab.
5. Choose Restore Advanced Settings.
6. Select OK.
7. Close the browser.

Finally

QuickBooks Could not Connect to Email Server is not a very common error that hinders users, but if it has occurred, it is vital to remove this error as soon as possible. The above guide gives a brief overview of all the details, such as its causes and the resolutions. If the methods don’t help you, please contact our support team. Dial 1–855–542–9309 to instantly have a direct interaction with our experts.

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