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New Domestic Helper in Singapore

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Hiring a new domestic helper in Singapore can be a life-changing decision for families needing extra help at home. Whether it’s for childcare, elderly care, or household chores, domestic helpers provide essential support to busy households. However, the hiring process involves various legal requirements, financial considerations, and employer responsibilities. This guide will walk you through everything you need to know about hiring a new domestic helper in Singapore, ensuring a smooth and legal process.

Understanding the Role of a Domestic Helper

A domestic helper, often referred to as a maid, is employed to perform household duties such as:

Cleaning and maintaining the home
Cooking meals
Laundry and ironing
Taking care of children
Assisting the elderly or disabled
Running errands

In Singapore, domestic helpers typically come from countries such as Indonesia, the Philippines, Myanmar, and India.

Requirements for Hiring a Domestic Helper

Before hiring a new domestic helper in Singapore, you need to meet the Ministry of Manpower (MOM) requirements:

Minimum Age: You must be at least 21 years old.
Financial Stability: Employers should have a stable income to support the helper’s salary and living expenses.
Employer’s Orientation Programme (EOP): First-time employers must attend an EOP to understand their responsibilities.
Security Bond: A mandatory $5,000 security bond for non-Malaysian domestic helpers.
Medical Insurance: You must provide insurance coverage for your helper.

Where to Hire a New Domestic Helper

1. Through a Licensed Maid Agency

Maid agencies in Singapore help with finding, screening, and training domestic helpers. They handle paperwork, making the process hassle-free. When choosing an agency, ensure they are accredited by the Association of Employment Agencies Singapore (AEAS) or the Consumers Association of Singapore (CASE).

2. Direct Hiring

Some employers prefer hiring domestic helpers through personal recommendations. This method is usually cheaper, but you will need to handle all paperwork, including work permits and medical screenings.

Work Permit Application Process

To legally employ a new domestic helper, you need to apply for a Work Permit from MOM. Here’s how:

Step 1: Submit an Online Application

Apply for a Work Permit via the MOM website. You will need to submit the helper’s passport details and employment terms.

Step 2: Pay the Levy

Employers must pay a monthly levy for hiring a domestic helper:

Normal levy: $300 per month
Concessionary levy: $60 per month (for households with young children, elderly, or disabled members)

Step 3: Purchase Medical Insurance & Security Bond

A minimum medical insurance coverage of $60,000 per year is required. The $5,000 security bond ensures compliance with employment terms.

Step 4: Arrange for Medical Check-Up

Within two weeks of arrival, your helper must undergo a medical examination to certify her fitness for work.

Step 5: Issuance of Work Permit

Once approved, MOM will issue a Work Permit card, which the helper must carry at all times.

Costs Involved in Hiring a New Domestic Helper

1. Agency Fees

Agency fees range from $1,000 to $3,000, depending on the services provided.

2. Salary

The average salary for a domestic helper in Singapore varies by nationality:

Filipino: $600 – $700
Indonesian: $550 – $650
Myanmar: $500 – $600

3. Medical Check-Ups & Insurance

Biannual medical check-ups: Around $60 each
Medical insurance: $250 – $300 annually

4. Living Expenses

Food and daily needs: $200 – $300 per month
Additional benefits (such as bonuses or gifts) vary by employer preference

Employer’s Responsibilities

Hiring a domestic helper comes with obligations, including:

1. Providing Suitable Accommodation

The helper should have a proper living space, including a bed and privacy.

2. Ensuring Adequate Rest

Helpers are entitled to one rest day per week. If they work on a rest day, they should be compensated.

3. Respecting Employment Terms

Employers must abide by the Work Permit conditions, including not assigning tasks outside the agreed scope.

4. Providing Healthcare Support

Employers must cover medical expenses and provide paid medical leave if the helper is unwell.

Conclusion

Hiring a new domestic helper in Singapore can be a rewarding experience if done correctly. By following MOM regulations, providing fair treatment, and maintaining clear communication, employers can build a positive and productive working relationship with their helpers. Proper planning and understanding of responsibilities will ensure a smooth employment process for both parties.

If you’re considering hiring a domestic helper, take your time to research, select a reputable agency, and ensure you’re ready for the responsibilities involved. A happy and well-supported helper will contribute positively to your household, making life more manageable and enjoyable.

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