Guide to the Settling-in Programme for Maids

For first-time helpers in Singapore, we ensure enrollment in the MOM-mandated Settling-in Programme (SIP), which helps

Introduction

Hiring a maid in Singapore comes with responsibilities, not just for the employer but also for the helper. One of the key requirements before a new foreign domestic worker (FDW) can begin working is attending the Settling-in Programme (SIP). This programme is mandatory for all first-time maids arriving in Singapore, ensuring that they understand their rights, responsibilities, and how to adapt to life in a new country. If you are hiring a maid for the first time, understanding the SIP is crucial. This guide will explain everything you need to know about the Settling-in Programme for maid in Singapore, including what it covers, why it is necessary, and how to ensure your helper completes it successfully. For more details on hiring and maid-related services, you can visit this page.

What is the Settling-in Programme for Maids in Singapore?

The Settling-in Programme (SIP) is a one-day orientation course designed to help first-time foreign domestic workers adjust to working and living in Singapore. It is conducted by the Ministry of Manpower (MOM) through approved training providers. The programme aims to educate maids on safety, work ethics, their rights, and how to communicate effectively with their employers.

All new FDWs who are working in Singapore for the first time must attend this programme within three days of their arrival. The training is available in various languages to ensure that helpers can understand the content fully. Employers are responsible for arranging and paying for this programme as part of their maid’s onboarding process. More details on this requirement can be found on this page.

Why is the Settling-in Programme Important?

The SIP is essential for both employers and maids as it helps prevent misunderstandings, ensures workplace safety, and creates a smoother working relationship. Many domestic workers come from different cultural backgrounds and may not be familiar with Singapore’s living and working conditions. The SIP bridges this gap by providing them with essential information and skills.

The programme covers a range of important topics, including:

• Workplace Safety: FDWs learn how to handle household chores safely, including working at heights, using electrical appliances, and handling sharp objects.
• Rights and Responsibilities: Helpers are informed about their legal rights, working conditions, and how to seek help if needed.
• Cultural Adjustment: The training includes information about Singapore’s culture, lifestyle, and expectations from domestic workers.
• Communication Skills: Maids learn how to communicate effectively with their employers to avoid misunderstandings and improve working relationships.

Who Needs to Attend the Settling-in Programme?

The SIP is mandatory for all first-time foreign domestic workers who have never worked in Singapore before. This includes maids from countries such as the Philippines, Indonesia, Myanmar, India, and Sri Lanka who are coming to Singapore for the first time.

However, maids who have previously worked in Singapore or have attended the programme before are exempted. Employers should check their helper’s records to confirm whether they need to undergo the SIP.

How to Register for the Settling-in Programme?

Employers or employment agencies are responsible for registering maids for the SIP through MOM-approved training centers. The registration process includes:

1. Booking a Slot: Employers must select an available training session within three days of the helper’s arrival.
2. Payment: The cost of the programme is borne by the employer, and fees vary depending on the training provider.
3. Providing Details: Employers need to provide the maid’s Work Permit details and other relevant information.
4. Attendance: The maid must attend the entire session in person and complete the training successfully.

FAQs

1. How much does the Settling-in Programme cost?

The cost varies depending on the training provider, but it generally ranges from SGD 75 to SGD 90. Employers are required to cover this cost.

2. Can a maid start working before completing the SIP?

No, first-time maids must complete the SIP before they can start working. It is a mandatory requirement set by MOM.

3. Where is the SIP conducted?

The programme is conducted at MOM-approved training centers across Singapore. Employers can select a location convenient for their helper.

4. Can the SIP be taken online?

No, the SIP must be attended in person. This ensures that maids fully understand the training and can interact with trainers for clarification.

Understanding and complying with the Settling-in Programme for maid in Singapore is crucial for both employers and helpers. Ensuring that your maid completes the SIP successfully will create a smoother working relationship and help her adjust to her new environment more easily. For more details, you can check this page.

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