GoodWe & GE hybrid solar inverters recalled in Australia due to export fault in backup mode. Check your model, firmware, and stay safe.
In September 2025, the Australian Competition and Consumer Commission (ACCC) officially announced a safety recall for certain GoodWe EHB series and GE branded GEH series hybrid inverters sold across Australia. The root of the issue lies in a bypass‑switch bug: when the inverter is placed in “bypass” mode while operating in backup mode, it can continue exporting power to the grid. In the event of islanding (i.e. the grid is down), this raises a serious risk of electric shock to workers or consumers.
This recall again highlights that even well‑regarded solar inverters like GoodWe are not immune to design or firmware flaws. If you own a GoodWe or GE hybrid inverter, it’s essential to act quickly, check your firmware version, and avoid using the bypass switch until the fix is confirmed. In this article, we’ll break down what’s going on, what common GoodWe inverter problems look like, and what steps you should take now to protect your system and your safety.
The recall covers specific models sold between 3 May 2021 and 4 September 2025:
If your inverter is connected online, GoodWe is rolling out a remote firmware upgrade (050531). For systems that are offline, a technician must visit to install the update. Until the fix is in place:
If you are unsure whether your system is affected, contact GoodWe via their dedicated recall support (phone, email) or check with your installer.
Some systems may exhibit issues beyond or preceding recall symptoms. Here’s a common question:
GoodWe inverters may display numerous fault codes (e.g. SPI failure, memory (EEPROM) error, ground insulation faults, overvoltage, overheating or fan failure) that signal internal communication breakdowns, thermal stress, or grid abnormalities.
These problems often emerge due to environmental stress (heat, dust), wiring or grounding issues, or software/firmware bugs. In practice, some owners report “inverter offline,” “memory error,” “overvoltage” or “over temperature” alerts, prompting a system reboot or professional servicing.
These fault codes typically display on the inverter’s interface or via the monitoring app. By referencing GoodWe’s error code tables, a qualified technician can diagnose whether the issue is resolvable via firmware, component repair, or replacement.
This isn’t the first time GoodWe products have been recalled. In 2023–2024, the MS‑30 series inverters were recalled due to a non-compliant AC plug that could be removed without a tool, exposing live terminals. GoodWe later also addressed a similar risk in the MS G3 series by adding a connector clip to make the AC plug tool‑removal only.
Those earlier recalls involved risks of electric shock if the plug was removed while live. The current EHB/GEH recall is different: it’s about unintended export during backup mode and islanding.
The Clean Energy Council’s product recalls page confirms GoodWe’s involvement in multiple recall events.
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Here’s a concise checklist you (or your installer) should follow:
The GoodWe/GE recall underscores how firmware bugs or design oversights can have safety consequences beyond just reduced performance. Solar inverters are the critical interface between solar panels, battery systems, and the grid. In particular, hybrid inverters are more complex — combining grid interaction, battery management, and backup functions. A flaw in bypass logic or grid‑export behaviour can expose electricians, grid workers, or homeowners to energized circuits during grid outages.
For consumers, it’s a reminder: pick reputable brands, insist on correct installation, and maintain firmware updates. At Solar National, we insist on rigorous electrical compliance, remote monitoring, and scheduled maintenance for all clients to preempt errors before they become hazards.
This recall involving GoodWe and GE hybrid inverters is a timely reminder of how crucial it is to stay informed about the performance and safety status of your solar inverter system. While the issue may not affect every unit, the potential for shock risk due to the bypass switch error makes this a serious safety concern.
Whether you’re a homeowner, installer, or solar technician, acting promptly — by checking firmware, avoiding the bypass switch, and coordinating with GoodWe or your installer — is not just about following recall protocols. It’s about ensuring your solar system operates safely and reliably. At Solar National, we’re committed to helping customers stay ahead of these risks by offering proactive support, monitoring tools, and reliable inverter solutions that meet Australian standards. Know More…
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