Learn about the GoodWe & GE hybrid inverter recall in 2025, safety concerns, affected models, and how to fix the issue with a firmware update.
In late September 2025 the Australian Competition & Consumer Commission (ACCC) published a product safety recall covering certain GoodWe EHB and GEH series hybrid inverters.
These “hybrid” solar inverters work with solar batteries so that households can store excess solar energy for use after dark.
Because GoodWe has sold tens of thousands of inverters in Australia since 2012, the recall naturally generated concern among homeowners and installers.
This article summarises the recall, explains which models are affected, describes the remedy, and answers common questions about GoodWe’s products.
The ACCC recall notice explains that the bypass switch on the affected inverters could allow the unit to continue exporting power to the grid when operating in backup mode.
When the bypass switch is accidentally turned to ‘bypass’ while the grid is down, the inverter keeps sending electricity back into the grid. In an islanding situation, this creates a serious risk of electric shock for consumers and electricians working on switchboards or power lines.
Australian standards require hybrid inverters to include anti‑islanding protection, so any device that continues exporting power during an outage is non‑compliant.
The recall covers GoodWe‑branded EHB series (GW5K‑EHB‑AU‑G11, GW8.6K‑EHB‑AU‑G11, GW9.99K‑EHB‑AU‑G11) and GE‑branded GEH series (GEH5.0‑1U‑10, GEH8.6‑1U‑10, GEH10‑1U‑10) hybrid inverters.
These units were sold between 3 May 2021 and 4 September 2025 across Australia through wholesalers such as Tradezone, Krannich Solar and Rheem.
Only models with the EHB or GEH designation are affected; GoodWe’s other product lines (including the MS G3 recalled in early 2024, discussed below) are not part of this recall.
GoodWe manufactured GE‑branded hybrid inverters for the Australian market under licence.
An earlier partnership between GE and GoodWe saw GE choose GoodWe to produce a range of GE‑branded devices. GoodWe ceased selling GE inverters in late 2024 but continues to honour warranties and provide support, which is why both GoodWe and GE units appear in the recall.
GoodWe identified that using the bypass switch incorrectly could disable the inverter’s anti‑islanding protection. When the switch is turned to bypass and the inverter is running in backup mode, it keeps exporting power to the grid.
This scenario is rare because the bypass switch is only intended for emergency use, but it still poses a severe safety hazard.
GoodWe has released a firmware update (version 050531) that corrects the bypass‑switch behaviour.
The ACCC notice states that GoodWe will remotely upgrade the firmware for online inverters and dispatch a technician to update offline systems.
Owners should confirm their inverter’s firmware version in the SolarGo app; it should display at least version 050531.
This was not the first time GoodWe voluntarily recalled solar equipment in Australia. In February 2024, the company announced a recall of its MS G3 solar inverter plug after finding that the AC plug could be detached without tools — potentially exposing live terminals .
GoodWe stated that the plug’s design did not comply with Australian electrical safety standards and could pose a serious risk of electric shock or death (goodwe.com.au). The issue was limited to MS G3 5–10 kW models, with earlier generations of the MS series and all other GoodWe products unaffected.
According to the manufacturer’s notice, most affected inverters were rectified through the installation of a connector clip, ensuring compliance and electrical safety. The rectification process was free of charge for all affected customers.
GoodWe encouraged customers to contact its dedicated support team for verification and assistance.
Common issues reported by GoodWe users include occasional firmware glitches, error codes related to communication modules, and the need to keep the firmware updated. Some hybrid models experienced bypass‑switch mis‑use that led to the 2025 recall. Overall, GoodWe inverters have a strong reputation in Australia, and most problems are resolved quickly through firmware updates or support from the manufacturer. Regular maintenance and adherence to installation guidelines help prevent many issues.
Yes. GoodWe is a Chinese company founded in 2010 and headquartered in Suzhou. It entered the Australian market in 2012 and now operates globally with an inverter production capacity of around 35 GW. The company’s manufacturing and R&D operations are based in China, though it maintains local offices worldwide to provide sales and technical support. Its Chinese origin has not prevented it from meeting Australian standards, as evidenced by its TÜV Rheinland “All Quality Matters” awardsgoodwe.com.au.
At Greenlight Solar, we take product safety seriously. Our team of accredited designers and installers stays up to date with recalls and product notices so that our clients receive reliable systems. If you own a GoodWe or GE hybrid inverter, we can check your firmware version and ensure your system complies with the latest safety requirements.
When considering a new installation or upgrade, look for hybrid inverters and solar batteries that carry Australian certifications and come from manufacturers with strong quality‑control track records. GoodWe has improved its products over time, but there are many reputable alternatives if you prefer a different brand. We supply and install inverters from industry‑leading manufacturers and can match them with the right GoodWe solar battery or other battery to suit your home’s energy needs.
The 2025 recall of GoodWe and GE hybrid inverters highlights the importance of ongoing firmware support and adherence to anti-islanding standards. Thankfully, the issue can be solved with a software update and GoodWe has already rectified most units. If your inverter is affected, avoid using the bypass switch and arrange the firmware upgrade as soon as possible. For advice on inverters, batteries or GE hybrid inverter alternatives, contact the experts at Greenlight Solar – we’re here to help you harness solar power safely and reliably. Know More…
