Eliminate QuickBooks Abort Error – Step-by-Step Fix

Fix QuickBooks Abort Error with easy steps. Learn causes, solutions, and preventing data loss during unexpected crashes.

With more than two decades of presence in the accounting industry, QuickBooks Desktop stands out as one of the most magnificent bookkeeping and accounting software. Being used by hundreds of thousands of companies, QuickBooks makes the management of day-to-day business much easier. Even though QuickBooks is pretty much advanced and easy to use, the fact that we cannot ignore is that there are countless errors and bugs that a lot of users often face while working with it. In this post, we are going to talk about the QuickBooks abort error, which usually takes place when users try to make changes to the company file stored on the server computer located at a different place, from within any of the workstations. Through this post, we aim to discuss the reasons for such an error and the solutions to rectify it.

The following error message shows up on the computer screen with the error prompt:

“The connection to the company file has been lost. QuickBooks must close immediately. Any unsaved data will need to be re-entered.”

Want to resolve the QuickBooks Abort Error without going through time-consuming troubleshooting steps? If yes, don’t hesitate to contact our technical support team at the toll-free number 1.855.738.2784.

What are the reasons for an abort error in QuickBooks Desktop?

An abort error in QuickBooks Desktop is typically triggered when more than one system is mistakenly set by the user as the server to host the company file in multi-user mode. Other possible causes include:

• Complications with the company file itself, such as data corruption.

More Useful Links – How do I fix error code 15240 in QuickBooks?

What needs to be done to get rid of the QuickBooks abort error?

Solution 1: Correct the multi-user hosting settings of QuickBooks Desktop

1. Open QuickBooks Desktop on one of the workstations where you see the abort error.
2. Go to the File menu located at the upper menu bar.
3. Hover over the Utilities option in the drop-down list of options. 
4. From the Utilities side menu, select the Stop Hosting Multi-User Access option if it is there. If the Host Multi-User Access option is there, don’t select it and move on to the next workstation.
5. Open QuickBooks Desktop on the computer that hosts the company file.
6. Go to the File menu located at the upper menu bar.
7. Hover over the Utilities option in the drop-down list of options. 
8. From the Utilities side menu, select the Host Multi-User Access option if it is there. If the Stop Hosting Multi-User Access option is there, don’t select it.

Solution 2: Run the QuickBooks verify and rebuild utility to fix the complications with the company files

1. Open QuickBooks Desktop on the computer that hosts the company file.
2. Select the File menu located at the top menu bar.
3. Hover over the Utilities option in the drop-down menu.
4. From the side menu, select the Verify Data option.
5. Click on the OK button to run the tool.

If you see “Your data has lost the integrity check” in the result, follow the steps below to run the Rebuild Data:

1. Go to the File menu located at the upper menu bar.
2. Hover over the Utilities option in the drop-down list of options. 
3. From the side menu, select the Rebuild Data option.
4. Select the Yes option if you get a message to create a backup of the company file.
5. Once the tool finishes and shows the following message in the result: “Rebuild has completed,” click on the OK button.’

Conclusion

If the QuickBooks abort error persists after following both troubleshooting solutions mentioned in the above post, there is a high possibility that the security settings of the Windows Defender firewall are preventing QuickBooks from connecting to the Internet on the server computer. Therefore, we suggest you configure the Firewall Defender security settings for QuickBooks Desktop and check if that fixes the error. You can also ask for further troubleshooting guidance to fix the multi-user error. Feel free to talk to our QuickBooks support team at toll-free number 1.855.738.2784.

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